Hiya, Brenda,
Thanks for stopping by planDisney. I’m thankful for the opportunity to help with your Disneyland Resort planning.
The Disneyland Resort offers a variety of accommodations to help make visits to The Happiest Place on Earth even happier for
Guests with disabilities. There are general services provided for Guests with mobility and other disabilities. That includes designated disabled parking and complimentary transportation from the parking facilities to the theme park entrance included with parking fares. I recommend reviewing the lists of attractions that fall into the different
categories of ambulatory requirements. Even guests without significant mobility disabilities may benefit from researching some of the specific attractions. For example, some members of my family have difficulty entering and exiting the ride vehicles for attractions like Astro Orbiter and Goofy’s Sky School.
The Disneyland Resort offers a program called
Disability Access Service (also known as DAS) for Guests who have a specific disability that makes using a traditional queue difficult to tolerate. The process for registering for DAS involves a brief interview with a
Guest Relations Cast Member after you arrive at the theme parks. (Registering for
DAS Advance is another option available if the arrival date is between two and 30 days from now.) The DAS interview will allow the Guest to explore available accommodation options tailored to their specific needs. Depending on the individual circumstances, the Cast Member may recommend renting or bringing a
wheelchair or electric conveyance vehicle. Or, the Cast Member may add a DAS entitlement to the Guest’s
theme park ticket. This entitlement allows the Guest and their immediate party to use the
Disneyland mobile app to book a DAS return time to a participating attraction. The Guest and their party may wait in a more comfortable location until the return time when they may access the attraction using an entrance with a reduced wait time.
Tony’s Tip: Guests who are invited to participate in the Disability Access Service may also choose to purchase the
Disney Genie+ service. While DAS allows for up to one attraction return time in the current theme park, Genie+ will allow Guests to select an additional attraction
Lightning Lane return time to have lined up as well. And, depending on the timing of available Lightning Lane return times and the order they are reserved, it may even be possible to have more than one Lightning Lane return time booked at a time. Another advantage of Genie+ is that it allows Guests with
Park Hopper tickets to make Lighting Lane return time reservations for the other theme park, even if they haven’t yet had the opportunity to hop over there that day. I’ve had the chance to use both DAS and Genie+. I find they both offer their own unique ways to conveniently access the Disneyland Resort.
I hope you have a marvelous time at the Disneyland Resort, Brenda. If you have any more questions, please stop by planDisney again.
~Tony