• On Apr 30, 2017
    Tracey from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I was wondering when my magic bands will be shipped? We are 24 days out and I have not received an email yet I heard that someone who was 27 days out received an email that their bands were shipped. We have had our bands customized since we booked our trip

    Hi Tracey!

    Thanks for sending your questions to the Disney Parks Moms Panel! You should be able to log-in to your My Disney Experience Account and under "My Account", select "MagicBands and Cards". A new window should open and you should be able to see the status of your MagicBand order for your upcoming reservation. If the order has shipped, you should see a tracking number where you can track the package. If you do not see the order, call (407) 939-5277, where a Cast Member can assist you with your account and order. 

    Did you know?: Staying at a Disney Resort comes with lots of benefits. One of my favorites, besides the Extra Magic Hours, is the complimentary transportation from Orlando International Airport aboard Disney's Magical Express! Be sure to check this out as well as the many other great benefits!

    It has been a pleasure assisting you! Please feel free to send in any other questions you may have.  

    Happy Planning!

thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

Related Video

  • thumbnail image for Quick Tip | My Disney Experience App

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.