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  • On Mar 9, 2022
    Nataly from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi i was just wondering if it would be an issue if i purchased tickets and put someone’s name but that family member decided to not go anymore can another family member take that ticket?

    It’s a small world after all, Nataly, and I’m so glad you found your way to planDisney!

    There’s nothing I love more than planning a magical adventure to the Happiest Place on Earth, so I’d love to help you with your question. Yes, it won’t be a problem to replace one family member with another if your plans change before your visit to the theme parks. Though you aren't able to change the name on the ticket online, you can contact Ticket Services for assistance, or visit a Main Entrance Ticket Booth upon arrival for help. 

    Tickets aren’t actually assigned to a specific person until each ticket is scanned at the front entrance turnstiles. As each Guest in your group is scanned in, the Cast Member will take a picture to assign one ticket to each specific Guest. At that point, the ticket can’t be transferred to anyone else. 

    I have some exciting news to share! On April 22, 2022, we’ll be celebrating the return of some of our favorite nighttime spectaculars, including the Main Street Electrical Parade, World of Color, and Disneyland Forever fireworks! I can’t wait to see the new finale of the Main Street Electrical Parade, including a nod to Encanto… it’s going to be pure magic!

    I hope this information helps as you begin planning your visit, Nataly! Please stop by with any additional questions you may have… we’re all EARs!
    Kristin
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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