Couple on Dumbo
  • On Jan 31, 2023
    Abigail from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am wondering if you can help connect one of the members in my party to his own MDE account rather than trying to share it for our upcoming trip? This may not be possible due to already linking his info/magic band to my account, but I wanted to try.

    Hi Abigail, welcome to planDisney!

    As the planner of my travel party, there was a time when I managed several tickets and My Disney Experience accounts, but I know it can sometimes be easier to let everyone handle their own plans. 

    Tickets can be reassigned to someone in your Family & Friends list if they have not been used yet. To add someone to your Family & Friends list on the My Disney Experience app, click on the three horizontal bars in the bottom right of the app. Next, select “My Profile”. At the top of this page, you will see “Family & Friends List.” Scroll down to find “Add a Guest” and on the next page you can either “find through connected Guests” or “Scan their linking code.”  If you choose to scan their linking code, your friend will need to open their My Disney Experience app, open “My Profile” and tap “Show My Linking Code.”

    Once your friend is added to your Family & Friends List, tap on the three horizontal bars in the bottom right of the My Disney Experience app and select “Tickets and Passes.” On this page you will find a list of the tickets currently linked to your account. Select the pass you want to reassign and tap “Reassign Ticket.”

    I spoke with a Cast Member regarding reassigning the MagicBand and they stated that you would need to call in and speak with the Internet Help Desk team to complete the transfer. The telephone number is 407-560-CHAT (2428), and you will need to follow the prompts to reach the Internet Help Desk. If you have issues reassigning the tickets after following the instructions I gave you, this team can also help with that. 

    If you are unable to reassign the MagicBand, this would be a great time to find the MagicBand+ that suits your style! My favorite thing about them is the way they interact with things in the theme parks, like hearing the characters of the Disney Fab 50 Character Collection talk when you wave at them, and the way the MagicBand+ lights sync with the nighttime spectaculars

    I hope this was helpful, Abigail. I know your visit is coming up soon, so I hope you have a magical time at Walt Disney World Resort! If you have any more planning questions, please visit me again at planDisney!

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Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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