• On Aug 25, 2018
    Karen from IA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I was wondering how I go about changing my grandson's character on his wrist band. Also how do I set up for the complimentary bus ride from Orlando to my Disney hotel

    Hi Karen, 

    How fun to be planning a special trip with your grandson! If you wish to purchase a new MagicBand 2 with a favorite character as a gift for him, you can order that via Shop Disney Parks online. Once you receive the new MagicBand, there will be instructions inside the box for how to link it to your existing theme park tickets via your My Disney Experience account. 

    To set up Disney's Magical Express complimentary transportation from Orlando International Airport, you will need to call (407) 939-1936. Be sure to have your resort hotel confirmation number and flight information handy when you call. 

    Please let us know if we can assist you further. 

    Wishing you magical memories, 

thumbnail image for Kaylene

Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

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