• On Apr 18, 2016
    Michelle from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Just wondering about Disney's deposit policy. If I make a package reservation and pay the $200 deposit, if I decide to cancel later do I lose the deposit? Thanks!

    Hi, Michelle!

    There are many variables that can enter a reservation:  booking directly through Disney, adding airfare, using a travel agent, the list goes on and on. Because of this, you will need to inquire about the cancellation policy when booking with the booking agent or read the fine print when booking online.

    Generally speaking, if you book directly with Disney and cancel at least 45 days prior to your arrival date, your reservation deposit is refundable (rules may vary if you included airfare). After the 45 days, cancellation penalties begin, so make sure to plan ahead. You may also want to consider travel insurance, but again, read the fine print as travel  insurance will not cover every cancellation.

    I wish I could give more details, but every case is different depending on your package type. Make sure to ask for the cancellation policy in writing so there is no confusion in the unlikely event you need to cancel.

    Let's just go with the plan that you will book your perfect magical vacation and you will not need to cancel. That is the happiest scenario, right? Happy travels to you!


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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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