EPCOT; Mother and Son; Spaceship Earth
  • On May 22, 2008
    Kate from AB Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I was wondering if anyone could help me in regards to the Disney Planning DVD.I ordered one a month ago and have not received it.Is there anyone I can contact to let them know and to get another one sent? Thanks Kate

    Hi Kate,

    I would just wait a little bit longer.  I too am from Canada and sometimes I have received my "Disney Planning DVD"quite quickly, but at other times 2 or more months have gone by before I have received it.  I don't know if it is because we are from Canada, or the West coast but I have even been worried sometimes that my order didn't go through so I submitted another separate one.  They will only send you one per household anyways, so you've got nothing to lose if you try this again.  Hopefully you will get it in the mail soon so you can start to plan your trip!

    Have a magical day!
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Meet the Panelist: Brigitta, British Columbia

I am a Canadian citizen working in the tourism industry. My Disney World experiences started with my family when I was just a little girl. I have continued this tradition with my daughter who has been there now more than 15 times. Learn More About Brigitta

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