• On Apr 23, 2018
    Sabrina from AR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Just wondering if anyone has experience with an item left onboard? If so, was your item found and if so how do you retrieve it?

    Hi there, Sabrina!

    Welcome to the Disney Parks Moms Panel!  I am so glad you stopped by with your question about your recent Disney Cruise Line vacation.

    I hope that you have made it home safely from a Disney Cruise Line vacation...even if you’ve mistakenly left something onboard!  I know how frustrating that can be, especially if it's something of value to you – or someone else in your travel party!  My son mistakenly left his beloved “Mousey” onboard at the end of one sailing and unfortunately I did not realize it until we were back home and it was bedtime! (Cue major meltdown)  I contacted Disney Cruise Line and fortunately they were able to locate him!  About a week later I learned that “Mousey” was mistakenly tucked away in a corner of the couch bed and was not discovered until the next sailing had already departed!  But, “Mousey” did make it back to Texas safely – and even had a sweet note included with of all his adventures of the vacation he went on without us!  If you have mistakenly left something onboard do one (or both!) of the following: contact Disney Cruise Line at (407) 566-3734 as soon as possible to report an item lost and/or fill out the “My Recent Cruise – Lost and Found” form online. Be sure you have your reservation number handy when you report your lost item.

    If you happen to be onboard and lose something, stop by Guest Services to fill out a lost item form and they will do their best to locate it for you onboard and notify you in your stateroom if/when the item is located!

    Good luck with locating the missing item, Sabrina!  Sending extra pixie-dust your way that it is located and returned to you!

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Meet the Panelist: Stephanie, Texas

Hello from Texas!  I am a stay-at-home mom to two young boys and a Disney Cruise Line addict!  In my circle of friends and family I am the one that people reach out to for information on Disney vacations.  My family loves seeing the world aboard Disney's amazing ships and I look forward to helping you plan your own magical Disney Cruise Line vacation!   Learn More About Stephanie

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