Hello, Renee, and welcome to planDisney!
Having sailed Concierge on three Disney ships, I can confidently say that your family is in for an incredible experience. From the moment you reserve your stateroom until your final escort off the ship, the dedicated Concierge team on land and at sea will go above and beyond to make sure your vacation is extra magical.
Before setting sail, you'll receive an email from the shoreside Concierge team to assist you with booking
onboard activities and Port Adventures. Once you reach the terminal, that’s when the magic truly begins!
Concierge Guests enjoy a separate waiting area in the terminal and are among the first to board. Your
stateroom will be stocked with a selection of beverages, and you'll have access to the Concierge Lounge, which offers complimentary alcohol in the evening, snacks throughout the day, and an amazing private sun deck.
If your suite has a dining room table, I recommend ordering breakfast for an extra special start to your day. Some suites have full-size refrigerators stocked with Mickey Premium Ice Cream Bars! I have a delightful picture of my son enjoying our jetted bathtub while watching Mickey cartoons and savoring an ice cream – a true moment of living his best life!
Another valuable Concierge perk is early access to the
Walt Disney Theatre before shows. Approximately 40 minutes before showtime, your Concierge Team will escort you through an exclusive entrance, allowing you to choose prime seats before the doors open to the rest of the audience.
What truly stands out to me about the Concierge Hosts is their remarkable talent for fulfilling wishes you didn't even realize you had. For instance, we had a cabana at
Disney Castaway Cay when unexpected rain started. The Concierge team promptly provided everyone with fresh towels and offered to drive us to the ship. When my husband mentioned needing an antacid, the hosts delivered some to our stateroom. One day, there was a knock at our door, and they brought us popcorn for the movies. It's these small, thoughtful gestures that make the Concierge experience exceptional.
Renee, if there is anything else I can help you with, please don’t hesitate to ask. I’m happy to share my experiences with you.
SEAS the adventure!
Tracie