Mack from "Cars" in Cars Land DLR
  • On Feb 16, 2024
    Alondra from Baja California Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, i wonder if i can ask for the theme paper tickets at the park even if i already buy the tickets on the disney app?

    Hello, Alondra!

    Thank you for stopping by planDisney with your question! I have a desk drawer filled with Disneyland Resort keepsakes, such as special pins, event lanyards, and yes, paper tickets. I have grand ideas of what I will do with these mementos, but for now, they live in a drawer!

    Since Disneyland Resort has been moving towards a paperless system, paper tickets are not usually provided to Guests. You may be able to get printed tickets by purchasing your tickets over the phone from the "Tickets" line. In those situations, Guests usually receive paper tickets in the mail. Otherwise, Guests are asked to use the emailed copy of their tickets or the Disneyland mobile app. I am sorry to be the bearer of disappointing news! 

    Fortunately, there are other low-cost options for remembering your trip to Disneyland! For starters, Guests can stop by City Hall in Disneyland Park or the Chamber of Commerce in Disney California Adventure Park to request a complimentary "I'm Celebrating" button. We have picked up "I'm Celebrating" buttons for birthdays, anniversaries, and other milestones. I even asked for one when I was commemorating the day I joined planDisney! 

    Another fun souvenir is a pressed coin. My kids make it a challenge to find every Pressed Coin Machine at Disneyland. It is almost like a scavenger hunt! (Just don't tell them that I can find the locations on the Disneyland app through the search feature...they take pride in finding the machines themselves!) With over 150 different commemorative images that can be pressed onto a penny, there is an option for everyone!

    And, of course, photos with your family are the best keepsakes! Did you know that if you purchase Disney Genie+, you also get access to unlimited Disney PhotoPass digital downloads from the day? Not only will you limit your time spent standing in lines, but you can also download some of the special memories your family created that day! It's a win-win!

    Alondra, I hope this information was helpful. Please visit us again if you have other questions!

    Wishing you a Great, Big, Beautiful Tomorrow!
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.