Mom with Alice
  • On Mar 31, 2022
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I won tickets via a radio station. Can I upgrade them and pay the difference?

    Hi Maria!

    Welcome to planDisney! We're glad that you're hEAR!

    Winner winner, Disneyland Park's iconic Plaza Inn golden-fried chicken dinner! Congratulations, Maria! That's so exciting. What an AMAZING prize! The answer to this depends on the type of ticket; in 99% of all scenarios complimentary, hosted, 3rd party promotional, etc, Theme Park Admission Tickets cannot be upgraded or have days added on at the follow-up day rate. I've been invited to a few things at both Disneyland Resort and Walt Disney World Resort as part of my time as a planDisney Panelist, and there's usually something in the fine print of the ticket that will say 'not valid for upgrade or as part of an annual pass payment', etc. You might find this information buried in the email that your prize came in.

    However, I'm a firm believer that you never know something until you ask, so it's worth your time. You can call the Disneyland Resort Ticket helpline to ask in advance of your visit, or the Cast Members at both the Ticket Booths as well as Guest Relations in the parks can also pull up your passes and assist from there. The phone number is (714) 781-4636.

    Be sure to make Park Pass Reservations for your desired Disney Day(s) ahead of your visit; hEARs the current Park Pass Reservation Calendar. And if you're interested in using the brand new Disney Genie+ add-on service, which grants your wishes to bypass standing in line AND includes all Disney PhotoPass photo digital downloads you capture each day, you'll be happy to know that this purchase can be made each day after you've entered the park. Make sure that you have the most recently updated version of the Disneyland Mobile App and you should be good to go!

    I hope that this helped to plan your upcoming Disney Day, Maria! Be sure to follow the official planDisney Instagram account for even more tips and tricks. And if you like the radio, you're going to love the brand new planDisney Podcast! Congratulations again, Maria. We'll See You Real Soon!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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