• On Jun 24, 2020
    Caroline from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I won tickets from a Radio Station. I tried for months as my son really wanted to go for his birthday. It was the best belated birthday gift and we received it just before the lockdown. It expired on15 June. How can it be renewed or extended? Thank you

    Hello Caroline! 

    Welcome to the Disney Parks Moms Panel and thanks for your question!  

    Happy Belated Birthday to your son and congratulations on winning the radio contest! Tickets to “The Happiest Place on Earth!” are the best belated birthday present I can think of! I have more wonderful news for you! Your son's birthday gift will not go to waste because according to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. Because you won the tickets on the radio, I suggest reaching out to the radio station to ensure there are no additional guidelines that you should follow. Otherwise, when you’re ready to visit the Disneyland Resort, simply go to a Main Entrance ticket booth to apply your eligible ticket amount towards a new ticket purchase.  

    Whenever you do decide to visit, don’t forget to swing by Guest Relations to grab a complimentary birthday button for him. He’ll love that Cast Members wish him a Happy Birthday all day long! Feel free to get an “I’m Celebrating” button for yourself! You’re celebrating right along with him, right? 

    Enjoy your celebration at the Disneyland Resort and please head back to the Disney Parks Moms Panel if you think of any more questions! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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