Sleeping Beauty Castle
  • On Jun 11, 2020
    Michelle from NV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! We won tickets on the radio station to Disneyland/California Adventures and the expiration date is 9/15/20. Will these be extended or do they need to be used by 9/15/20? Thank you!

    Hi Michelle!

    Welcome to the Disney Parks Moms Panel! We're so glad that you found us hEAR to ask this terrific Disneyland Resort theme park ticket question!

    You're quite the lucky duck! How exciting that you won tickets to Disneyland Park and Disney California Adventure Park from the radio!! I'm so sorry that there's so much uncertainty with these tickets and the temporary closure of Disneyland Resort. But I have one idea for your tickets as well as a better suggestion.

    First up, a lot of Disneyland Resort Theme Park Tickets have had their 'use by' dates extended. However, I'm not 100% certain what kind of ticket(s) you happen to have won, so I can't say for sure if your dates have also been pushed back automagically. So try this: upload the ticket(s) to your Disney Resort Mobile App. (Once logged in there should be a plus button at either the bottom center or top right of your screen). A lot of guests reported that they found the extension of their use-by dates in the fine print of their individual tickets in their apps.

    If your valid-through dates didn't change once uploaded, or if your phone is like mine and has issues all the time, you can also call the Disneyland Resort Ticket line at (714) 781-4636. These friendly and helpful Cast Members have the super up-to-date information and would love to help figure this out.

    It sounds like you're getting ready for the return to the Happiest Place on Earth, Michelle! Be sure to like and follow the Disney Parks Blog across all of your social media channels so you can get the newest news regarding the reopening straight from Mickey himself! And if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

Related Video

  • thumbnail image for Disneyland Resort Digital Experiences Make Planning Easy

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.