Hey Katie!
Welcome to
planDisney!
Congratulations! You are so incredibly lucky to have won a ticket to the theme parks at the Happiest Place on Earth! You’re going to love visiting during the
Disney 100 Celebration at Disneyland Resort. Right now, Mickey & Minnie’s Runaway Railway is accepting passengers aboard it’s wacky, fun train ride. You can also catch Wondrous Journeys or World of Color-ONE depending on which park you visit. Starting next week, “Magic Happens” parade makes its long-awaited return down Main Street, U.S.A.
It looks like the ticket you won is a 1-Park Per Day
Ticket and you are wanting to upgrade it to a Park Hopper Ticket. Typically 1-Park Per Day Tickets that meet the eligibility requirements can be upgraded to a Park Hopper Ticket at one of the Disneyland Resort Main Entrance Ticket Booths. If the ticket has a value of zero, meaning it is considered a complimentary ticket provided by the Disneyland Resort for promotional purposes, it would not qualify for any upgrades. If for example, you won the ticket from your local school and they purchased the ticket then you could apply the value paid for the ticket towards a Park Hopper Ticket. You'll need to call
Ticket Services to find out what kind of ticket you have or you can check at the Disneyland Resort Main Entrance Ticket Booth once you get there.
Well Katie, let us know if you have any other questions.
Remember, always believe in the Magic!
Andres