Hi Stephanie,
Welcome to the Disney Parks Moms Panel! How lucky are you? It's always exciting to win a prize but it's doubly exciting to win a
Walt Disney World Resort Theme Park Ticket!
The short answer to your question is it depends. Some tickets that are won in giveaways or contests have limits and are not able to be upgraded. The best way to find out with absolute certainty is to contact Walt Disney World Resort directly. You can call
Existing Tickets and they should be able to help you sort it out. If like me, you don't like waiting on the phone, you can visit the
Help Center online. At the top right corner of the page, just underneath Sleeping Beauty's Fairy Godmothers, you will see a button for "Chat." If you click on the Chat button, a Cast Member will be able to help you.
Stephanie, thank you for visiting us with your question. I hope you will find you can upgrade the ticket and extend your trip for a nice, long visit. As you plan for your visit, I hope you'll let us know if we can help with any other questions.
Wishing you happy planning,
Amy H.