• On Aug 9, 2020
    Angela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I won 2 “complimentary” passes to Disneyland and they expire In Sept. Will I be able to get an extension since Disneyland Anaheim is closed due to coronavirus? I won’t them at a raffle thru our moms club San clemente which is a nonprofit

    Hello Angela! 

    Welcome to planDisney! Thanks so much for bringing your question our way! 

    First of all, a big congratulations to you for being the big winner of the raffle! I’m sure you’re anxious to put your prize to use! Well, I have exciting news for you! While your tickets may list a September expiration date, according to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. Because you won the tickets at a raffle, I recommend checking with the nonprofit organization to ensure there are no additional guidelines that should be followed. Otherwise, when you’re ready to visit the Disneyland Resort, simply go to a Main Entrance ticket booth, or a Guest Relations location inside the theme park to apply your eligible ticket amount towards a new ticket purchase. If you have additional questions, please contact  Tickets Services at (714) 781-4636.

    I hope you enjoy your magical visit to the Disneyland Resort whenever you are able to go! Please come back and see us with more questions! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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