Family in resort room
  • On Mar 2, 2020
    Brittney from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Within 30 days of trip arrival for Disney World and 1 member of the party can't go. Will they refund the amount back for that 1 person in the package since other members are traveling?

    Hi there, Brittney! Welcome to the Disney Parks Moms Panel! I am so glad you found us with your question.

    It sounds like you will soon be visiting the Happiest Place on Earth — I am so excited for you! I know that plans change, and so does Mickey Mouse! Regarding the one member of your party that can no longer make the trip, I was able to get some information for you directly from a Cast Member. Within 30 days of your trip, you can still make modifications by contacting a Guest Services Cast Member in Disney Resort Hotel Reservations. You may incur a small change fee, depending on the details of your reservation. But it sounds like it is possible and simple to make this change, just call a Cast Member and let them work their magic!

    I am so glad that you do not have to cancel the entire reservation! A visit in April will be amazing, as Walt Disney World will be in “full bloom” for the EPCOT Flower & Garden Festival! And we recently celebrated the grand opening of Mickey and Minnie’s Runaway Railway, which I hope you get to experience for yourself! Check out the Disney Parks Blog for the latest happenings around the Parks!
     
    Brittney, I hope this information helps you find a solution that works for your entire travel party. If we can ever be of more help in the future, do not hesitate to come back to see us — we would love to hEAR from you again!

    See ya real soon!
    -Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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