• On Aug 21, 2018
    Karl from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Wife and I be be at Disney World staying at Pop Century Oct 19th thru Oct 27th. We are 59 days away and yesterday I checked in on line. We wanted to specify room location and floor, but there is no longer a list to choose from.

     Hi Karl,

    Welcome back to the Disney Parks Moms Panel, and thank you for your question. I’ll be visiting Walt Disney World this October too, and am just so excited for both of us to experience all the wonderful autumn magic in the parks and resorts! Between the spook-tacular fun of Mickey’s Not-So-Scary Halloween Party and the delicious offerings at the Epcot International Food & Wine Festival, you are definitely in for both tricks and treats on your upcoming vacation.

    Karl, I love Walt Disney World’s online check-in process, and use it every time I visit. I’ve had the same experience you’re describing on both of my most recent visits, where My Disney Experience does not give me the option of selecting room preferences. Tech support suggests logging completely out of the app and then back in to see if it reappears, or uninstalling and re-installing the app if you’re using it on your mobile device. You can give the My Disney Experience Tech Support Cast Members a call at (407) 939-4357 for further assistance.

    My suggestion is to call Walt Disney World Resort Reservations at (407) 939-1936 and asking the Cast Member you speak with to add your room requests to your reservation. This is what I’ve done both times, and I’ve been beyond pleased with my rooms on both trips.

    Enjoy your October visit to Disney’s Pop Century Resort, Karl. Do me a favor and order my favorite Disney treat - the Dole Whip -which is sold at Everything POP Shopping & Dining

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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