Multigen Fam at Stromalong Bay
  • On May 8, 2023
    John from Durham Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I will be visiting Disneyworld later this month with my son, his wife and two young granddaughters. My wife and I both have some mobility issues and wondered if we would be eligible for the DAS. How can we find out?

    Hi there, John!  Thanks for bringing your question to planDisney!

    I'm so excited to hear that you'll soon be visiting Walt Disney World Resort on a multi-generational vacation!  You're certain to have a grand adventure with your granddaughters, and I'm sure the whole family will make some magical memories together.  Although navigating the theme parks can seem daunting when you have mobility issues, you can rest assured that Walt Disney World Resort goes above and beyond to make the magic accessible to everyone.

    There are many accommodations that can be made for a wide range of challenges that Guests might face.  Disability Access Service (DAS) is just one of those accommodations, and it is intended for Guests who, due to a disability, cannot wait in a typical queue environment.  To see if you or your wife would qualify for DAS, you can stop by the front entrance Guest Relations location as soon as you enter one of the Walt Disney World theme parks.  There you can chat with a Cast Member about your specific needs and they will help ensure that your visit is enjoyable.

    A few years ago, I visited Walt Disney World Resort with my extended family.  We had three people in our party who had mobility concerns.  While every person certainly has their own unique needs, my family members were able to experience the theme parks without using DAS.  My family members with limited mobility all rented electric conveyance vehicles (ECVs) during our Walt Disney World Resort vacation.  At many attractions, they were able to ride their ECVs through the queue.  If this was not possible, the Cast Members would either direct them to an alternate entrance or have them transfer to a provided wheelchair. 

    Wheelchair and ECV rentals are available on a first-come, first-served basis at all of the Walt Disney World Resort theme parks, water parks, and Disney Springs.  If you would prefer to have an ECV with you at all times throughout your visit, you could choose to rent from a Disney Featured Provider who will deliver your ECV to your Disney Resorts Collection hotel for you to use for the length of your stay.  More information on renting from a Disney Featured Provider can be found on this ECV rental webpage.  I think you'll find that navigating Walt Disney World Resort property, including the various methods of resort transportation, is quite easy with an ECV.  ECV rentals are a great option for Guests who have mobility concerns.

    John, I hope this information is helpful for you and your family.  If you have any other questions as you plan for your upcoming holiday, please don't hesitate to ask.  See ya real soon!

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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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