Cinderella Castle 50th Day
  • On Mar 11, 2022
    Craig from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I have theme park tickets left from previous visits. How do I use these to get park entry on a specific date?……Thankyou

    Greetings, Craig, I really appreciate your consulting me with regards to your Walt Disney World Resort theme park tickets, thank you kindly!

    Craig, I recommend contacting Walt Disney World Resort - Tickets for clarification and resolution as they will be able to determine any remaining theme park admissions based on the type of theme park ticket and its validity. If you decide to call, I recommend doing so in the evening hours when wait times are shortest, or, you can use the email feature located on the right-hand side of the Walt Disney World Resort - Tickets page above. If emailing, kindly include all your details including the ticket ID Numbers to expedite matters, and I am confident this too, is an efficient manner based on my recent favourable experience emailing Guest Services.

    Hopefully, all will resolve to your satisfaction, and if you receive new theme park tickets you can then link and store them in your My Disney Experience account taking note of expiration dates - you could possibly even use these potential new tickets for your upcoming visit or save them in My Disney Experience for a future stay.

    Speaking of future stays, since you will be visiting Walt Disney World Resort, if you will be staying at a Disney Resort hotel when you arrive, you will be presented with a Welcome Folder. Please look inside carefully for any potential Bounceback Offer toward a future stay.

    Craig, in preparation for your visit using the My Disney Experience app, please turn on your notifications on your mobile device settings and in the app's "Mobile Device Notifications" accessed through "My Profile." This way, the app will continuously update to send you notifications during your visit. As well, don't forget to add up to 6 payment methods in the app by accessing "My Profile" and then "Payment Method" on the "Welcome Craig" page. By doing so you will be able to participate in Mobile Food & Beverage Orders for contactless payments and pay for merchandise at many participating locations on property.

    It was my extreme pleasure assisting you further, Craig, for any other inquires feel free to reach out to me here again, on planDisney - thank you kindly!

thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.