Father and Child on Seven Dwarfs Mine Train
  • On Feb 12, 2022
    Matt from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I have somehow set up two different ‘My Disney’ accounts. Somehow, one of my sons is on my account and one is on hers. We are trying to merge our my disney accounts. If we merge, will that affect our tickets and/or reservations purchased

    Hi Matt,

    Welcome to planDisney!

    As the person who plans all her family’s vacations, I understand the importance of having one My Disney Experience mobile app that holds everyone’s information. It just makes things a lot easier!

    The good news is that “merging” accounts shouldn’t affect your tickets and reservations. First, you’ll want to choose the account you’d like to keep. In this example, let’s say you’re moving everything over to your My Disney Experience mobile app. To do this, open your wife’s My Disney Experience mobile app and tap the three lines in the lower right corner. Scroll down to “My Profile” and once selected, tap over to “Family & Friends List”. Scroll down and make sure that “Yes, share my Family & Friends List” is marked. Next, press the “My Profile” tab and select “Show My Linking Code”. Stop when you see the QR code.

    Now, you’ll want to go to your My Disney Experience mobile app, tap the three lines in the lower right corner, and scroll down to “My Profile”. Select “Family & Friends List”, then scroll to “Add a Guest”. On the next screen, you’ll see a few options, choose “Scan their linking code”. Now, you’ll want to scan your wife’s QR code that I mentioned above. Once scanned, this should automatically add her and your son to your My Disney Experience mobile app. All their reservations should flow over as well, cool right! 

    To confirm that all the reservation information came over, you’ll want to check your “Tickets and Passes” section of the app. If for any reason your family's information didn’t come over, you can always reach out to the My Disney Experience and MagicBands help desk. A Cast Member should be able to work some magic to bring over their information. Once everyone is linked in one account, you might want to deactivate the other account so this doesn’t happen in the future.

    I know that was a ton of information, but I hope this “Bit By Bryanna” is helpful as you prepare for your Walt Disney World vacation. If you have further planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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