Disneyland Main Street
  • On Mar 23, 2022
    Jon from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I purchased 5 tickets and were not able to attend the day we had initial reservation. We called and they said we did not need to do anything as in cancel just rebook when ready. How do I do that as I have a confirmation # but dont know how to

    Hey there Jon! Welcome to planDIsney! We appreciate you stopping by and asking us a question. I'm sorry to hear that you weren't able to make your initial reservations. It's always a bummer when plans don't work out, but I think it's an extra bummer when it's Disney plans. 

    Let's see if we can't walk you through how to make new theme park ticket reservations. If you purchased tickets on the Disneyland website and had reservations previously, your tickets should be linked to your Disneyland account already. The first thing you will need to do is head to the Disneyland website and log on to your account. Next, you will hover over "My Disneyland" and select "Ticket and Reservation Details". On this new page, you will click on "Make Park Reservations" and then on the next page "Book Theme Park Reservation". Now hopefully you will see all of the tickets linked to your account. You will select the tickets you want to make a reservation for, select the dates, and then you will confirm the details. 

    Once those are confirmed you will be set! Then my planning tip would be to download the Disneyland app and add a credit or debit card to your payment methods in your profile. This will make purchases within the app a lot more convenient, like if you decide to purchase Disney Genie+ or mobile order food and snacks throughout the parks. You can even mobile checkout through the app in some of the shops throughout Disneyland Resort. 

    Jon, I hope this information helps you make your new theme park reservations. If you have any other questions, please stop back by and see us again! 

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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