Hey there Jon! Welcome to planDIsney! We appreciate you stopping by and asking us a question. I'm sorry to hear that you weren't able to make your initial reservations. It's always a bummer when plans don't work out, but I think it's an extra bummer when it's Disney plans.
Let's see if we can't walk you through how to make new theme park ticket reservations. If you purchased tickets on the
Disneyland website and had reservations previously, your tickets should be linked to your Disneyland account already. The first thing you will need to do is head to the Disneyland website and log on to your account. Next, you will hover over "My Disneyland" and select "Ticket and Reservation Details". On this new page, you will click on "Make Park Reservations" and then on the next page "Book Theme Park Reservation". Now hopefully you will see all of the tickets linked to your account. You will select the tickets you want to make a reservation for, select the dates, and then you will confirm the details.
Once those are confirmed you will be set! Then my planning tip would be to download the Disneyland app and add a credit or debit card to your payment methods in your profile. This will make purchases within the app a lot more convenient, like if you decide to purchase
Disney Genie+ or
mobile order food and snacks throughout the parks. You can even mobile checkout through the app in some of the shops throughout Disneyland Resort.
Jon, I hope this information helps you make your new theme park reservations. If you have any other questions, please stop back by and see us again!
Carrie