Cinderella Castle 50th Night
  • On Jul 23, 2022
    Scotty from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife purchased the Memory Maker package so she can see her pictures without the water mark and download them. However, there are several ride photos that only show up in my Photopass and not hers. How do we get them the sync so she can download them?

    Hi Scotty, welcome to planDisney!

    I hope you had a magical Walt Disney World Resort vacation full of new experiences, moments of awe and wonder, and shared laughs. My family's shared laughs often come after comparing faces on attraction ride photos. This is part of why Memory Maker is my favorite souvenEAR. Selfies are great, but Magic Shots are next level. Let's get all of your Disney PhotoPass photos in one place for downloading!

    There's a change you need to make in your My Disney Experience account in order for your wife to be able to download the Disney PhotoPass photos linked to your account, Scotty. Start by making sure you and your wife are connected as Family and Friends in My Disney Experience. Next, in your My Disney Experience account, click "Update" next to your wife's name as it appears on your Family and Friends list. In the "Choose which plans [wife's name] can see" section, check the "My Disney PhotoPass Photos" box. Your wife may need to restart her My Disney Experience mobile app or fresh the webpage, but with that change, all Disney PhotoPass photos linked to your account should automagically appear and be available for download on her account. 

    Come back to planDisney when you're ready to plan more Disney!

    Choose magic,
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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