Teens Taking Selfie with Donald Duck; in front of the castle during the day; front of bridge
  • On Jan 21, 2024
    Justin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I purchased the inspire magic key, which should include the photopass. At disneyland we tapped my magic band and the photos show up, but have a watermark and it says buy photo. How do we link our included photopass to work with our magickey?

    Hey there, Justin. Thanks for visiting us at planDisney. We're so glad you're here to share this question with us. Congratulations to you and your wife on becoming Magic Key holders

    I'm sorry to hear that your pictures are appearing in your app with a watermark. As you mentioned, one of the perks of being an Inspire Key holder is the unlimited Disney PhotoPass digital photo downloads that you get. If any of the pictures that have the watermark were taken before your Magic Key pass was active, they would not be included with your unlimited downloads perk. If that's not the case, could it be that your MagicBand+ was not linked to your Magic Key pass and the pictures that were taken were linked to a different ticket? I would recommend reaching out to a friendly Cast Member at the phone line for Magic Key holders for assistance. They will be able to look up and access your account to troubleshoot. 

    In addition to the other Magic Key holder perks (like discounts and exclusive offerings), I love the Disney PhotoPass digital downloads available to Inspire and Believe Key holders. Selfies are great, but sometimes you want a different angle and you both want to be in the picture. Plus, the Magic Shots are super fun. Be sure to check the portal for Magic Key holders in the Disneyland app for the latest offerings. Sometimes you will find exclusive photo ops for Magic Key holders. 

    Justin, I hope this helps and that you are able to get your magic memories without the watermark faster than you can say, "Supercalifragilisticexpialidocious." Here's wishing you a year filled with magical (watermark-free) memories at the Happiest Place on Earth!

    Michelle
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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