Cinderella Castle 50th Day
  • On Jul 30, 2022
    John from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, my wife and I both have our own My Disney Experience accounts. I have our trip on my account, with the info shared with her. When I added her Magicband, it doesn't show on my account, just on hers. Is this normal? Everything else is seen on both

    Hi John, welcome to planDisney!

    You've found the right place for all of your tech-stions about your Walt Disney World Resort vacation. I don't consider myself the most tech-savvy individual, except when it comes to the technology involved in planning and executing a Disney vacation. Practice makes progress, which is why I'm super proud of your efforts to understand the ins and outs of My Disney Experience before your vacation.

    When planning a Walt Disney World Resort vacation with others, it's important for all members of your party to connect as Family and Friends in My Disney Experience. Once someone appears on your Family and Friends list, you can view and make plans for each other. Specifically, you can link tickets, make theme park reservations, purchase Disney Genie+ service, and book Lighting Lane attractions for them. Depending on your settings, you can view all plans or shared plans of Family and Friends, including park tickets, theme park reservations, Disney Resorts Collection hotel reservations, and dining reservations. It sounds like you may know all of that already, and it also sounds like you've discovered something you can't see.

    Unless someone's name has the words "Plans Managed by Me" next to it on your Family and Friends list, John, you cannot see their MagicBands or admission cards. As long as your wife's MagicBand appears on her MagicBands and Cards page, it's ready to tap into magic at theme park entry, Lightning Lane entrances, and with Disney PhotoPass photographers. If she has one of the new MagicBand+ designs, she'll also be able to interact with the Fab 50 character statues. You'll find Mickey and Minnie to the right of the Partners Statue in front of Cinderella Castle. Please tell them I say, "Hi!" 

    Thanks for plugging into planDisney. I hope you have a wonderful vacation.

    Choose magic,
    Jennifer

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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