dlr planning 12
  • On Aug 8, 2019
    Andrew from OR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My wife has MS. DAS services sound like a good option for her since standing in lines is difficult. I'm concerned that we can't find out if she qualifies until we get there. Is there any way to know in advance? Do you think she will qualify?

    Greetings, Andrew, and thanks for bringing your question to the Disney Parks Moms Panel! 

    The Disneyland Resort does an excellent job of making sure all Guests feel welcome and comfortable, including those with disabilities. If your wife has difficulty standing in lines, I would imagine that Guest Relations would be happy to find a solution for her. Disability Access Service (DAS) is one solution that could be especially helpful, since it provides the Guest with a return time for attractions, so they don’t have to spend that time waiting in line. I recommend stopping by Guest Relations in either park to chat with a Cast Member about setting up DAS for your wife. You can do this at City Hall in Disneyland Park, or Chamber of Commerce in Disney California Adventure Park. If you prefer to chat with someone ahead of time, you may also contact Disability Services at (407) 560-2547. 

    The Disneyland Resort also offers both Electric Conveyance Vehicle (ECV) rentals, and wheelchair rentals, in case either would be helpful for your wife. I also recommend purchasing your tickets ahead of time, so you can avoid waiting in line on your day of arrival. Another great time-saver during your 2020 Disneyland Resort getaway is utilizing the Disneyland app. It’s a wonderful handy helper inside the theme parks. My family uses it to make dining reservations, check wait times, utilize Disney MaxPass and Disney PhotoPass, and find our favorite Characters. You can even use it to mobile order food and drinks ahead of time. 

    Should you and your wife have any other questions or concerns throughout your visit to the Disneyland Resort, please reach out to a Cast Member… they would be more than happy to help!

    Wishing you a magical and comfortable vacation to the Happiest Place on Earth this February!
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Meet the Panelist: Kristin, California

Hello from sunny California! I currently live less than an hour from the Disneyland Resort, and have been an Annual Passholder for more than 20 years! As a mom of three kids under the age of 8, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth!

Learn More About Kristin

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