dlr destinations 06
  • On Mar 10, 2022
    Kenneth from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I are meeting my daughter, son-in-law and granddaughter at Disney park in Florida. The Park Hopper tickets that we purchased online are for the California Park. How do I contact Disney to get this corrected>

    Greetings, Kenneth and welcome to planDisney!

    How wonderful it is that you are planning a visit to Walt Disney World Resort with your family, to enjoy the 50th Anniversary Celebrations, you’re in for a real treat!

    The Disneyland Resort theme park tickets with the park hopper option must be settled by contacting Disneyland Resort – Tickets. As Walt Disney World Resort and Disneyland are two separate Disney destinations, they are not connected in the sense that we think they may be. Therefore, what typically happens in circumstances such as these, are that you may be presented with the option to use the value of the existing unused tickets toward a future set of Disneyland Resort theme park tickets (subject to change). The existing unused Disneyland Resort theme park tickets would serve as the credit toward a future Disneyland Resort theme park ticket purchase.  

    Once your ticket matters are settled, and you purchase your Walt Disney World Resort theme park tickets with the park hopper option, please ensure that you link your reservations to your Disney account and then kindly create a Family & Friends list to share planning with those in your travel party. 

    Kenneth, once reservations are linked and Family & Friends lists created, you can then secure your Disney Park Pass – Theme Park Reservations using valid theme park admission and begin your planning with reserving Disney dining venues and any activities and experiences.

    During your Walt Disney World Resort theme park ticket purchase consider the Disney Genie+ service which will save you time waiting in lines – it is managed through the My Disney Experience app.

    Walt Disney World Resort tickets with the Park Hopper® Option will enable you to visit a second theme park at 2:00 PM or later, only after you have visited the first reserved theme park using the Disney Park Pass – Theme Park Reservation system.

    I hope this information is helpful to you, Kenneth, and I wish you all a most magical visit to Walt Disney World Resort!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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