• On Aug 21, 2018
    John from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My wife is making the fastpass reservations but my name comes up blank. How can I have her manage my account?

    Hi John,

    Welcome to the Disney Parks Moms Panel! 

    It sounds like you want your wife to be able to manage all of your plans. I completely understand - my husband is happy to let me manage his plans! First, be sure that you all correctly connect through the My Family & Friends List in My Disney Experience. Double check the email address you used to start your My Disney Experience Account. Your wife needs to send an invitation to connect to that email address and then you need to accept that invitation. Once you accept, she can also share all plans including PhotoPass photos with you.

    In the past, I have tried to enter a person's name when making plans but that did not work if someone had her or his own My Disney Experience Account. We also had some trouble years ago connecting in My Disney Experience because my husband did not think he had a My Disney Experience Account, but he had an ESPN account that was somehow confusing the system. Once you are sure that your wife has connected to the correct My Disney Experience Account, check your My Family & Friends connection using the My Disney Experience web version and not the My Disney Experience Mobile App.  

    John, if you try this and your wife is still unable to manage your plans, I suggest that you contact a cast member in website support at 407-939-4357. They have always been super helpful when I have called!

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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