Teens Taking Selfie with Donald Duck; in front of the castle during the day; front of bridge
  • On Mar 28, 2026
    Kenny from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I have linked our tickets to the disney app. However our Grandson's (under 18) ticket does not show up under my wife's account. My wife can see my ticket but not his. How can we solve this issue? Thank you!

    Hey there Kenny,

    Welcome to planDisney and thank you for your question! It sounds like you're planning a trip to the Disneyland Resort with your grandson - how fun! I'm sure you all will make some fantastic new magical memories.

    Typically, you can link tickets with others in your party through the Disneyland Resort mobile app. To do this, you'll want your wife to open her app and log in with her MyDisney account. Next she will tap the main menu button and select "My Tickets & Passes." 

    From this screen, tap "Link Tickets & Passes" and then you'll have the option to link your tickets by scanning the barcode or manually entering the ticket ID.

    However, if this process still isn't working for you then I would suggest reaching out to a Cast Member at the Tickets line. They'll be able to see the specific details on your tickets and help walk you through the available options to resolve your issue.

    As you continue to plan your trip, I'd also recommend keeping an eye on the Disney Parks Blog to learn more about any fun extras that will be happening around the resort during your visit. Additionally, you can also stop back by here at planDisney and we'd love to help answer any additional questions you might have!

    Thanks again for your question, Kenny. I hope you have a fun time on your upcoming trip to the Happiest Place on Earth.

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two young kiddos, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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