Disabled person on Kilimanjaro Safari
  • On Apr 5, 2022
    Cynthia from DE Asked

    My wife and I are handicapped and use walkers to get around. We are staying onsite. Do we need to give prior notice to make arrangements to accommodate our walkers?

    Hello Cynthia, and welcome to planDisney!

    Can you believe that your trip to join in the World’s Most Magical Celebration is just a short month away? Wow, before you know it you will be able to take in the new experiences and entertainment created for the festivities. You will love the offerings in the Walt Disney World 50th Anniversary Sips and Bites Guide. You can’t have an anniversary without cake? This guide will show you all the special entrees, desserts, snacks, and libations available in all 4 theme parks, Disney Springs, and even some Disney Resorts Collection Hotels dining establishments. 

    The Walt Disney World Resort goes above and beyond to accommodate its Guests with disabilities. While the entrance queues, buses, and many attractions can accommodate your walkers. I would advise that you and your wife use Electric Conveyance Vehicles or ECVs as they are known. Most Guests refer to them as scooters and they come in very handy for guests with mobility issues. ECVs are available for rent at each theme park and Disney Springs for the current daily rate of $50, subject to change. A small deposit of $20 is also required at the time of rental, the fee is also subject to change. They are rented on a first-come, first-served basis and cannot be reserved in advance. They are also not permitted to leave the park in which they have been rented. I would suggest that you rent your ECVs from Disney’s Featured Provider, Scooter Bug. They will work with the Cast Members at your Disney Resorts Collection Hotel, in the delivery and pick up of your ECV so that you will not need to be available to receive them. I have used Scooter Bug in the past, with my mobility issues, and they have a variety of options to choose from when making your reservation to rent with them. Their scooters can comfortably fit on all forms of Disney Transportation. Buses can accommodate up to 2 ECVs at a time. Disney's Skyliner can only accommodate 1 ECV per gondola, but you can easily fit in the gondola without a problem. 

    The standby line attraction queues have been upgraded to allow ECVs to navigate them. Cast Members are also willing to assist you when boarding attractions that require you to transfer from your ECV to the ride vehicle. They will also assist in parking your ECV for you, but I would recommend that you take all valuables with you because they are not responsible for anything left behind. 

    If you have any more questions you can reach out to the Disability Services Team at (407) 560-2547 or by email at disability.services@disneyparks.com

    See ya real soon, 
    Andrea 

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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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