Guardians of the Galaxy at Night
  • On Jun 18, 2022
    Adrian from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife downloaded the experience app but we can’t get the reservation pulled up in her app. On my app it says her plans are managed by me. How can we fix this?

    Hi Adrian, welcome to planDisney!

    Walt Disney World Resort's 50th Anniversary Celebration has breathed new life into my family's favorite vacation destination. Two new nighttime spectaculars (Disney Enchantment at Magic Kingdom park and Harmonious at EPCOT) dazzle the eyes while tugging on the heartstrings. New attractions like Remy's Ratatouille Adventure and Guardians of the Galaxy: Cosmic Rewind at EPCOT showcase Disney storytelling in new and innovative ways. The magic is definitely calling!

    Thank you for explaining your My Disney Experience predicament so clearly. It sounds like your wife has two My Disney Experience presences that need merged: her own My Disney Experience account and a My Disney Experience account profile that's managed under your account. Here are your next steps in your My Disney Experience mobile app:

    1. Access your Family and Friends list by clicking the three small lines at the bottom right of the home screen, scrolling down to click "My Profile," and then clicking the "Family and Friends List" tab.
    2. Click on your wife's name and "Send Email."
    3. Enter the email address associated with your wife's My Disney Experience account and click "Send Invitation."
    4. Have your wife check her email and click "Accept" in the email invitation from Disney Destinations.

    Once your wife accepts the email invitation to connect, all reservations linked to her via your account will automagically transfer to her account. You will remain connected as Family and Friends, which means you can view and make plans for each other (dining reservations, theme park reservations, Lightning Lane reservations, etc.)

    I hope this helps make your vacation planning a bit easier, Adrian. Just give planDisney a little whistle if there's anything else we can do to help make your vacation a dream come true.

    Choose magic,
    Jennifer

       

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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