Victoria Alberts
  • On Sep 2, 2021
    William from NJ Asked

    My wife and I are Disney Pass Holders who received an invitation to register for the new Remy attraction at Epcot. We have planned to be at Disney World on September 27-30, but the site will not allow us to register. Can you help?

    Hi William,

    Welcome to planDisney! I am always excited to greet fellow members of the Annual Passholder family!

    My girls and I just came back from attending one of the preview days for Remy's Ratatouille Adventure! If you did not secure a preview time when those times were released, unfortunately, all of the available spots are filled at this time. I am so sorry that you did not get a preview time. When I called a few weeks ago to see if I could modify my time, a Cast Member indicated that all spots were taken, so she could not modify my time.

    All is not lost, however! You are still visiting the Walt Disney World Resort and will have plenty of opportunities for magic. Check your advanced dining reservation window and make advance dining reservations. We adore California Grill because of the gorgeous views of Magic Kingdom from the restaurant. Of course, EPCOT has several amazing dining locations, so review your options carefully and make those reservations.

    I do hope you made Disney Park Pass system reservations and have checked the theme park reservation availability calendar. You will need theme park reservations for each day that you have valid theme park admission and plan to visit a theme park. If you have not done so already, make sure that you have downloaded the My Disney Experience Mobile App and familiarized yourself with the digital tools. Mobile Dine Check-In and Mobile Food & Beverage Ordering are a few of our favorite tools.

    William, I trust that the rest of your plans will come together. Keep an eye on the operational updates as well since policies and procedures could change. We are delighted to welcome you back to the magic!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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