Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On May 7, 2024
    Frank from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife has a Disney experience app with all 4 of us connected. We already have our tickets on her profile as well. Can I make a new Disney experience profile to try and simultaneously book a ILL and genie plus? Will my new profile link to my wifes tix

    Hey there, Frank!

    A warm welcome to planDisney and thanks so much for dropping by with a fantastic Walt Disney World Resort vacation planning question. I'm so excited to hear your family will be arriving at The Most Magical Place on Earth tomorrow - the countdown's almost over! I'm always happy to help a fellow Michigander plan their next Walt Disney World Resort getaway, so let's chat about how to optimize your family's use of My Disney Experience.

    Frank, it sounds like your family's plans are currently managed by your wife, who has a profile set up in My Disney Experience. If you have an existing MyDisney account, you can use these credentials to sign into the My Disney Experience mobile app. To ensure that your theme park admission is appropriately linked to your MyDisney account, you'll want to connect your existing profile (currently managed by your wife) to your "new' profile in My Disney Experience. (In other words, you'll be merging the two accounts.) If you encounter any difficulty at all, you're always welcome to reach out to the friendly Help Desk Cast Members available via the chat function on the Walt Disney World Resort website or in the My Disney Experience mobile app. Alternatively, you may reach out to the My Disney Experience, MagicBand and MagicBand+ phone line.

    Once you log into the My Disney Experience mobile app using your MyDisney account, confirm that your theme park tickets are visible in your account. (You'll also want to confirm that your theme park reservations are visible, if applicable.) You'll also want to ensure you're linked to the rest of your travel party via your Family & Friends List. Once you've completed these tasks, you should be able to purchase individual Lightning Lane entry and/or Disney Genie+ service, as well as secure virtual queue spots, on behalf of your linked Family & Friends. Keep in mind that Disney Genie+ service can be purchased after 12:00 a.m. on the day of your theme park visit, and you can begin making Lightning Lane entry selections at 7:00 a.m. that day. Additionally, Guests can begin purchasing individual Lightning Lane entries and secure virtual queue positions at 7:00 a.m.

    Frank, I hope you've found this information helpful and I wish your family an adventurous vacation filled to the brim with thrills! If you have any additional questions during your trip, you're always welcome to revisit us here at planDisney. We're all ears!

    See ya real soon,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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