dlr planning 12
  • On Apr 18, 2022
    George from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife is disabled and will be visiting in her power chair with her service dog and I need to register dog and I am trying to register for DAS before we arrive

    Greetings, George, and a warm welcome to planDisney! We’re so glad you’re here!

    Your Disneyland Resort vacation is going to be here before you know it, and I couldn’t be more excited for you! With the official return of the Main Street Electrical Parade, World of Color, and Disneyland Forever fireworks, there’s so much to look forward to!

    In an effort to make your visit as stress-free as possible, the Disneyland Resort offers Disability Access Service (DAS), which is designed to accommodate Guests who aren’t able to wait in a conventional queue due to a disability. I’m happy to report that now, the Resort is making it easier for Guests to register for DAS ahead of their visit with DAS Advance! This new DAS system will allow you to pre-register online with a live video chat as early as 30 days in advance of your visit. So, you’re within your window to register for DAS Advance for your wife, George!

    Here’s how it works… during your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your Disney day. If, however, you aren’t able to register for DAS before your visit, not to worry! You can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location.

    To help prepare for using DAS, you’ll want to make sure you have a Disney account, and that you’ve downloaded the Disneyland app. Then, check that all of your group’s theme park tickets are linked together on your app. This way, once you’re registered, you’ll be able to book DAS return times from the convenience of your mobile device using the app! 

    Also, here's a helpful page offering plenty of resources and information to help you plan your visit, George! If you have any additional questions, you can also call Disability Services, or send an email to disability.services@disneyland.com.

    Can’t wait to see ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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