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  • On Sep 12, 2022
    Eric from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. My wife and daughter visited in 2016 and loved it. I recently broke (on accident) the Disneyland ‘Grumpy’ mug they had purchased as a souvenir. I’d like to replace it, but have had no luck finding an exact version online. Can you help me?

    Hello, Eric, and welcome to planDisney.

    Thank you for writing to planDisney, I am grateful to be the lucky Canadian panelist to offer advice today and I also appreciate your great patience. Eric, I am so sorry your precious Grumpy mug is broken, that’s so sad given it was a present from your wife and daughter. In fact, I bought my husband a Grumpy mug years ago. He uses it at work for his coffee to keep him awake, and so he won't be grumpy, and if I remember well, it’s light blue on the inside with a sculptural Grumpy on the outside – I wonder if it’s the same mug? 

    Eric, other than attempting to find the Grumpy mug through shopDisney (the selection for Grumpy mugs is on the scant side), my best advice would be to contact Disneyland Resort – Merchandise Guest Services either by telephone or by email at merchandise.guest.services@disneyparks.com with a full description of the mug and approximately when and which Disneyland Resort store it was purchased from. I wish you all the best with this and really hope that you find the same mug.

    Since your wife and daughter had such a wonderful time at Disneyland Resort, maybe you can think about bringing everyone back to The Happiest Place on Earth to make new memories together and maybe even find your Grumpy mug – look at the current Disneyland Resort – Special Offers & Discounts that may be of interest to you.

    While I’m on the topic of vacations, did you know that Disney Cruise Line’s - Disney Wonder sails from beautiful Vancouver all the way to Alaska? Eric, you can explore many other destinations with Disney Cruise Line along the West Coast, and for a time-limited period Disney Cruise Line will sail Down Under from New Zealand and Australia!

    Eric, I really hope that you find your special Grumpy mug, good luck to you!

    Best Wishes!
    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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