• On Jan 15, 2022
    Andy from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife and I have complimentary tickets from a previous trip that we didn’t get to go to the park one day. How do I add genie+ to a comp ticket?

    Hi there, Andy! Thanks for taking the time to visit planDisney with your question. As Sheriff Woody says, I'm here to help you "Reach For The Sky" on your upcoming Walt Disney World trip!

    Since you already have the complimentary tickets linked to your account, you're off to a good start! You can start buying Genie+ on the day of your visit anytime after 12:00 AM. But don't worry about staying up past midnight (unless you're Cinderella)! Attraction selections can be made beginning at 7:00 AM, so make sure you purchase it sometime between 12:00 AM and 7:00 AM. When you're ready to buy, open the My Disney Experience app, select the 3 bars in the bottom right, and then 'My Genie Day' to begin. It will read the ticket and park reservation, and you will see a purple "Take Today to the Next Level" on that page with an option to add Genie+ there. You should also see a Tip Board showing attractions for the parks (tap "change park" if needed). Starting at 7:00 AM, refresh the screen so you can see what Genie+ Lightning Lanes are available. When you find one you like, select "Book Experience." 

    You may continue to make one selection at a time throughout the day. If your complimentary theme park ticket includes the Park Hopper Option, you can select arrival windows across multiple theme parks! When you're getting ready to Park Hop, open up the Tip Board and change which park you're visiting. Then you'll be able to see Genie+ selections for 2:00 PM and later; you can even do this before you get to your next park! Just make sure you have a portable charger for your phone, as battery life can deplete quickly when you're having this much fun!

    I hope this helps, Andy! If there's anything else you need, remember, "You've got a friend in me!"

    Eean
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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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