• On Oct 26, 2021
    Jeffrey from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Between my wife and I we have 12 complimentary tickets to use. We are going to Disney World mid December. How do I add Genie + to Winter comp tickets? When I go on My Disney Experience I do not see a way to purchase Genie + for the comp tickets.

    Hi Jeffrey,

    Welcome to planDisney! I'm doing the happy dance with you because 12 complimentary tickets to The Most Magical Place on Earth sounds AMAZING! That's a whole lot of magic and fun to enjoy!

    While standard tickets may be upgraded to add Disney Genie+ ahead of time, complimentary tickets may not be upgraded. Hakuna Matata...no worries, though! You'll still be able to use Disney Genie+, you'll just need to add it one day at a time. It will be available to purchase within the My Disney Experience app any time after midnight, and you'll be able to make your first selection beginning at 7 AM each day. If you're also interested in purchasing any Individual Lightning Lane selections, they'll be available to all Disney Resort hotel Guests beginning at 7 AM and everyone else when the desired park opens for the day. Did you know that you don't need to purchase one to be able to take advantage of the other? Disney Genie, Disney Genie+, and Individual Lightning Lane selections are each independent services, and you can take advantage of all of them, none of them, or any combination you'd like! 

    Thanks so much for bringing your question to us here at planDisney, Jeffrey, and please let us know if we can help with anything else as you're thinking through the details of your visit. I hope you have a truly magical Walt Disney World Resort adventure this holiday season!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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