Hi Jeffrey,
Welcome to planDisney! I'm doing the happy dance with you because 12 complimentary tickets to The Most Magical Place on Earth sounds AMAZING! That's a
whole lot of magic and fun to enjoy!
While standard
tickets may be upgraded to add Disney Genie+ ahead of time, complimentary tickets may not be upgraded. Hakuna Matata...no worries, though! You'll still be able to use
Disney Genie+, you'll just need to add it one day at a time. It will be available to purchase within the
My Disney Experience app any time after midnight, and you'll be able to make your first selection beginning at 7 AM each day. If you're also interested in purchasing any
Individual Lightning Lane selections, they'll be available to all
Disney Resort hotel Guests beginning at 7 AM and everyone else when the desired park opens for the day. Did you know that you don't need to purchase one to be able to take advantage of the other?
Disney Genie, Disney Genie+, and Individual Lightning Lane selections are each independent services, and you can take advantage of all of them, none of them, or any combination you'd like!
Thanks so much for bringing your question to us here at planDisney, Jeffrey, and please let us know if we can help with anything else as you're thinking through the details of your visit. I hope you have a truly magical Walt Disney World Resort adventure this
holiday season!
Missy