Tomorrowland Magic Kingdom
  • On May 12, 2021
    Tyler from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My wife can't wait in line because a brain injury so she can't stand for very long without going into shock and blacking out. We don't mind waiting she just can't stand for that long. What are our options?

    Hi Tyler,

    Welcome to planDisney!

    I am delighted to see that you are planning a trip to the Walt Disney World Resort! I am so sorry to hear of your wife's injury. The good news is that the Walt Disney World Resort has great Services for Guests with Disabilities. One of these services includes Disability Access Service (DAS) which supports Guests who cannot tolerate the traditional queue. Once you arrive to a theme park, stop by Guest Relations to speak with a Cast Member to determine if this service is best suited for your wife's needs.

    When we have used this service in the past, here is how it worked. One member of the party was assigned the Disability Access Service. The rest of the party was linked to the Disability Access Service connected with that family member. One of us approached a Cast Member at the entrance to an attraction to request a return time for a ride. Although either of us could request the return time, when we returned, the person to whom the Disability Access Service was assigned had to check-in for the attraction first. Then the rest of the party could scan in for the attraction.

    We always head to get a return time when we first enter a theme park. Then, we will ride other attractions with more manageable wait times. When it is time to return, we head back. Know that you can only have one return time at a time. And our return times have generally corresponded to the wait time of the attraction. So, if the wait time is an hour, our time to return is usually about an hour after we request the return time.

    Given your arrival date, I do hope you have secured advanced dining reservations. The wait for a table could be challenging for your wife. On our last visit, we used Mobile Dine Check-in to check-in while walking to restaurants and never had to wait more than 10 minutes for our table once we arrived at the restaurant. Also take advantage of Mobile Food & Beverage Ordering to reduce your wait time for meals!

    Tyler, thanks again for dropping by with a great question. Get ready to pack and be sure to check out our Top 10 Packing Tips. We cannot wait to welcome you to a world of magic!

    Magic and memories,
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.