Disneyland Main Street
  • On Nov 9, 2021
    Geoffrey from CA Asked

    My wife bought 3 tickets for our upcoming trip but realized she purchased all 3-9 ages instead of 1 3-9 and 2 adult tickets (10+). Please help me update and pay the difference

    Hey There, Hi There, Ho There, Geoffrey!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are so excited to answer your question and help you plan your upcoming trip to the Disneyland Resort! It looks like you will be arriving in a few days! WOO HOO! Thank YOU for entrusting us to be on your PLANNING TEAM!

    I am so sorry you purchased the wrong Disneyland Theme Park Tickets. I did want you to know the only way to upgrade your theme park tickets is by visiting a Disneyland Theme Park Ticket Booth in person. Unfortunately, you are not able to upgrade your theme park tickets over the phone or online in your My Disneyland Account. My concern is that you will need to make new Disneyland Theme Park Reservations when you purchase your new tickets. When I looked at the Disneyland Theme Park Reservation Availability Calendar for you, there are no reservations available at this moment at either theme park for your arrival date. Now, the calendar is dynamic and can change at any time. What you could do is call 714-781-4636 and talk to a Cast Member in Ticket Services. Please explain your situation and ask and see if the Cast Member is able to assist you.

    As you know, Mickey Mouse and his pals are making exciting announcements all of the time at the Disneyland Resort, and we don't want you to miss a thing! That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to The Disney Parks Blog for the most up-to-date information.

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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