Sleeping Beauty Castle; quarter view; day; bridge; flowers
  • On Dec 9, 2023
    Rafael from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why am I unable to purchase tickets, multiple cards don't work and days are available.

    Hi there Rafael!  Thank you for stopping by planDisney!

    I'm so sorry that you're having trouble purchasing your theme park tickets, let's take a closer look and hopefully get you on your way to the "Happiest Place on Earth!"

    One reason could be a technology glitch!  I would restart your device and try purchasing again, sometimes a hard restart is all you need to fix the issue.  It does appear that there are theme park tickets and theme park reservations available on your arrival date, so I would give that a try!  

    I see that you are visiting from the Golden State of California, and I do not know if you are eligible for the So Cal Resident Ticket Offer, but I did want to mention that the So Cal ticket offer does have a separate theme park reservation availability calendar, so it is possible that reservations are not available for your desired dates.  If you are still having issues after trying several solutions, you can reach out to a Cast Member on the Ticket Services line as well to see if they'd be able to help!  

    I hope you're able to get back to the Disneyland Resort soon, Rafael!  There are so many exciting events coming up in 2024, I highly recommend checking out the Disney Parks Blog before your visit to see what is happening during that time.  If you have any other questions, please come back to planDisney, we're here to help!

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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