Mickey Celebrates D100
  • On Feb 15, 2023
    Jennifer from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why does it say one party member is ineligible

    Hi, Jennifer!  Welcome to planDisney!

    I'm so happy to help you today as you get ready for your trip to Disneyland Resort!  You've chosen the perfect time to visit The Happiest Place on Earth as we're currently celebrating 100 years of Disney.  During your visit, be sure to check out the newest attraction, Mickey & Minnie's Runaway Railway, where you'll step into a wacky adventure through a cartoon world.

    I'm not sure if I understand exactly what your party member is ineligible for, but I will certainly do my best to help you troubleshoot the issue that you're running into.  I'm guessing that you're possibly trying to make your theme park reservations and getting an error message saying that someone in your group is ineligible to make a park reservation.  If that is indeed the case, you'll want to be sure that everyone's theme park tickets are linked to your Disney account.  To do this, open your Disneyland app and select "Tickets and Passes" from the menu screen.  You can then click "Link Tickets & Passes" and from there scan your ticket barcode or enter the ticket number.  Once everyone in your group has a valid theme park ticket connected to your Disney account, you will be able to make theme park reservations for all of your party members.

    Jennifer, if I have misinterpreted what you were asking, please write back to us again with a bit more information on the problem that you're running into.  You can also feel free to call the Help Center to see if a Cast Member can sort things out for you.  

    See ya real soon!

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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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