Family with balloons at Grand Floridian
  • On Mar 17, 2022
    Patricia from Rio Grande do Sul Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why can I only pick up my ticket at the box office and not virtually?

    Hello, Patricia! 

    Thanks so much for visiting planDisney today! 

    I’m glad to share that you may be able to access your tickets digitally once you get to the United States. This will depend on the type of smartphone and smartwatch you own, but it’s worth trying. Let me tell you how this works! 

    You will link your tickets to your Walt Disney World Resort account and set up a MagicMobile Pass when you arrive. Once it’s ready, you’ll be able to use it to enter theme parks with a valid theme park reservation and valid admission, connect Disney PhotoPass pictures and charge to your Disney Resort Collection hotel folio during your stay. How does that sound?

    I hope this helps you streamline your arrival to make the most of your time at The Walt Disney World Resort! 

    If you have the time, don’t forget to stop by Sleepy Hollow at Magic Kingdom Park to enjoy a Fresh Fruit Waffle Sandwich or a Mickey Waffle. You won’t regret it! 

    May the magic be with you, 


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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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