• On Aug 19, 2020
    Colleen from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why isn’t PhotoPass linked to my Platinum Account?

    Welcome to planDisney, Colleen!

    We are Walt Disney World Passholders as well and love all of the Passholder Extras we enjoy throughout the year.

    One of my favorite perks, of course, is that Annual Passholder Disney PhotoPass Downloads are included at no additional charge. Once you've linked your annual pass to your My Disney Experience account, you'll be able to see Disney PhotoPass pics both in your My Disney Experience account online and in your My Disney Experience mobile app

    Don't worry if you don't see anything in your My Disney Experience account that shows that you have PhotoPass access prior to arrival, though. You will be able to see your PhotoPass photos once you've taken them while using your activated Annual Pass. In the My Disney Experience mobile app, just click on the "hamburger" icon (three horizontal lines on top of each other) in the bottom right corner, then select "Photos" on that next screen. You should see all of your great shots right there.

    Enjoy all of the magic that your Walt Disney World Annual Pass will bring to you, Colleen. As you think of additional questions, be sure to send them our way, too. We love to help!

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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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