Father and Child on Seven Dwarfs Mine Train
  • On Apr 27, 2019
    Jake Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Why is my hotel linked to the my Disney App but when trying to book my 60 days in advanced fast passes is says reservation not found?

    Hi Jake!

    This is a fabulous question! I recently made my FastPass+ selections for an upcoming Walt Disney World Resort vacation and I know you must be so eager to make your selections!

    Sometimes Stitch gets a bit excited when he knows Guests are coming to visit him and creates a bit of havoc with their My Disney Experience accounts. However, there is a team of friendly Cast Members who are as helpful as Agent Cobra Bubbles that can assist you! Call My Disney Experience, MagicBands and FastPass+ at 0800 16 90 749. The Cast Member will review your account and let you know what needs to be done so you can make your FastPass+ selections.

    I'm so glad to hear you will be making FastPass+ selections. FastPass+ is an amazing way to maximize every moment you have in the theme parks! Enjoy!

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation!

thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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