A Ride in the Teacups
  • On Sep 9, 2022
    Janette from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why is Genie+ only available for purchase as an add on for some days but not others?

    Hi there, Janette! Thanks for stopping by planDisney! I'm happy to help.

    With Disney Genie+ Service, guests can book same-day return windows for many of their favorite attractions, allowing them to bypass the standby line. Typically the Disneyland website will show the add-on Genie+ option when purchasing new tickets; however, if you are having trouble, try it on the Disneyland Mobile app. Genie+ will be added to the entire length of your ticket (all days of a multi-day visit). If you have an existing ticket, you can only add Disney Genie+ through the Disneyland app on the day of your visit after entering the park. 

    To purchase Genie+ once you have entered a park:
    1. Tap the 3 lines in the lower right of the app.
    2. Click on "My Genie Day" and scroll down to the purple line that says "Take Today to the Next Level," and click on "get Disney Genie+ for today" and finally on "Get Disney Genie+ service." You'll need to ensure both valid theme park admission is linked within the Disneyland app and that you (and all guests in your party) have a theme park reservation to use Genie+ and book Individual Lightning Lane selections.
    3. If you have questions, call Disneyland Ticketing at (714) 781-4636.

    The Disneyland website has some short video tutorials that are very helpful. I also recommend looking at the Individual Lightning Lane Selections, which are considered an "a la carte" purchase (this means they are not part of Genie+; if you want to use the Lightning Lane for these select attractions, you'll have to pay separately). 

    I hope this helps, Janette. If you need anything else, remember that the planDisney Panel is all ears!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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