mom at computer planning
  • On Apr 11, 2019
    Karen from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Why can I only see my fast passes and I can't see the fast passes I booked for my sons?

    Hi Karen!

    Welcome to the Disney Parks Moms Panel. I'm so glad that you stopped by with a question for us. Your Walt Disney World Resort vacation is right around the corner, so I hope you're ready to make some magical memories and have LOTS of fun!

    Your question definitely has me stumped, and I can really only think of a couple of things that might be going on with your plans. First, are your sons listed under your My Disney Experience account and do you manage their plans yourself? If so, then you should definitely be able to see their FastPass+ plans along with yours. If your sons happen to be adults and have their own My Disney Experience accounts, then they might need to go in and select the box to share their plans with you. If you still can't seem to access their plans from your account, then I would suggest that you call the technical support line and let a friendly Cast Member diagnose the problem and then resolve it for you. Maybe it's nothing more than that pesky Stitch messing with things again!

    Karen, I'm sorry that I couldn't be of more help to you but I do hope you get things straightened out quickly. I know your trip is coming up soon, and I'm sure you want all of your plans in place beforehand. So good luck and have a magical vacation! 

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Meet the Panelist: Carrie, Tennessee

Walt Disney World Resort is my happy place! If you happen to catch me when I'm not there, you'll find me planning my next trip because to me, dreaming of the next visit is half the fun. My children and I travel frequently as Disney Vacation Club members, and I would love to share some of the things that I've learned so that you can have the most magical vacation ever! Learn More About Carrie

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