• On Jun 25, 2018
    Pam Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    why does my fast pass choices show on my laptop but not on my smart phone app?

    Hi there Pam, and thanks for stopping by the Disney Parks Moms Panel with your question!

    You should be able to see your FastPass+ selections - both on your phone as well as on your personal computer.  It sounds like there may be some sort of a glitch.  I recommend that you phone the representatives at My Disney Experience.  You may reach them at (407) 939-4357.  

    Enjoy your awesome vacation at Walt Disney World!

    Magically yours in 2018,

thumbnail image for Jacqui

Meet the Panelist: Jacqui, Illinois

A Walt Disney World veteran traveler since the early 1970's, I can't wait to help you plan the most MAGICAL vacation.  I am a Disney Vacation Club Member and an Annual Passholder.  Whether you need tips for traveling with babies, toddlers, adolescents, adults or seniors, I can help you create the most Pixie Dusted adventure. There aren't many things our family hasn't experienced at Walt Disney World, and I would love to make suggestions so that you will have the vacation of a lifetime!  Learn More About Jacqui

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.