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  • On Oct 29, 2021
    Diane from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why are some of my family members listed more than once in my family members and friends and in the park reservations section of the website? I don't know which one to choose.

    Welcome to planDisney, Diane! 

    I have had this similar problem before! Not to fear- Baymax and his trusty team of heroes are happy to help us get everything sorted out before your Walt Disney World Resort vacation! 

    Due to the fact that party members only need one Walt Disney World Resort account, we need to call in a few reinforcements to make sure we get things done the right way! Diane, I would highly recommend calling a SUPER Cast Member at (407) 939-4357. They will be able to help you merge your family member’s accounts into one profile. (You may need to have that party member call the above number to make sure their account is fixed before their vacation… That would fix it on your end too.) 

    Phone lines begin taking calls at 7:00am EST. I would recommend making the call early, as hold times have been uncharacteristically long later in the day. 

    If you have additional questions, Diane, we hope to help you further at planDisney! 

    Allyn 
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Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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