• On May 18, 2021
    Ariane from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Why don't we find our reservation for the park? We have made the reservation for May 29th, 2021 but don't see it anywhere on the site

    Welcome, Ariane. Thanks for taking the time to visit us on planDisney. 

    I’m so glad to hear your Disneyland Resort visit is coming up really soon. Now that the Disneyland Resort theme parks have finally opened up their gates, I’m guessing you’re happily counting down the number of sleeps before you can stroll down Main Street, U.S.A. or zoom by on Radiator Springs Racers!

    There are a few ways to locate your theme park reservation, Ariane. A quick and easy way is to search for your confirmation email. When you made your theme park reservation, you should have received a confirmation email with a QR code. To enter the park, you’ll need to present both your ticket and the associated QR code at the theme park turnstile. 

    Another way to locate your theme park reservation is on Disneyland.com by logging in to your Disney account. On the far right, you’ll see a tab that says, “My Disneyland”. Hover over it and you’ll see “Ticket and Reservation Details”; click on it and it’ll bring you to “Theme Park Tickets & Reservations” page. Scroll a little and you should see a link that says, “View My Park Reservations >”. Once there, you should be able to see your theme park reservation.

    You can also access your park reservation by using the Disneyland mobile app. Once you’re signed in on the Disneyland mobile app, you’ll be able to view your park reservation on the home page near the top. Any dining reservations will be shown below it also. 

    I hope this information is helpful for you and you’re able to locate your park reservations, Ariane. If you have additional questions, please don’t hesitate to write us again. We’re all EARS!

    Have a magical day,
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.