• On Feb 26, 2017
    Amy from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Why don't I see where I can customize my daughter and grandsons magic bands? All I see is that the magic bands my husband and I have back from October 2016 are still active. Is the trip still too far out?

    Hi, Amy! Welcome to the Disney Parks Moms Panel!

    I sit here answering this question from my “Disney station” (as my husband calls it) which includes a lovely garland that I have created of MagicBands in a variety of colors! As I have (a few) vacations to Walt Disney World Resort booked, I went to My Disney Experience to see if I could help you out. Once you have made a Disney Resort hotel reservation, you can go into My Disney Experience and select “MagicBands and Cards”, from here, you should see your Disney Resort hotel reservation listed and if you haven’t already customized it, it should say “get started” in a blue box. Under this, I do see my multitude of MagicBands listed as “active”. Keep in mind that you only receive a new MagicBand if you have a Disney Resort hotel reservation. If you have a ticket-only vacation, you will have to purchase a MagicBand or use a hard ticket (card). If ever you believe that there is a technical error, I would suggest calling the My Disney Experience, MagicBands, and FastPass+ number and explain to them the situation. I once forgot to customize my MagicBand and I was SO SAD that I didn’t have my beautiful pink or purple accessory! 

    I hope this answers your question! Come back and see us again real soon!

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Meet the Panelist: Jennifer, Ontario

Hi! I’m Jen from Ottawa, Canada! I am a high school librarian and French teacher who also happens to be a Walt Disney World Resort enthusiast! My first visit to the Walt Disney World Resort was during my honeymoon. Now, a wife and mom of two girls, my family has since been on many memorable Disney vacations together! Learn More About Jennifer

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